**Job Title:** Customer Service Representative **Location:** Kentucky**About Us:** We are a dynamic and customer-focused organization committed to delivering exceptional service and support. Our team values integrity, collaboration, and continuous improvement, and we strive to create a positive and inclusive work environment for all employees.**Job Summary:** As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective assistance via phone, email, or chat. You will handle inquiries, resolve issues, and ensure customer satisfaction by delivering high-quality service.**Key Responsibilities:**- Respond to customer inquiries promptly and professionally through various communication channels.- Resolve customer issues, complaints, and requests with empathy and efficiency.- Maintain accurate records of customer interactions and transactions.- Collaborate with team members and other departments to resolve complex issues.- Provide product and service information to customers.- Follow up with customers to ensure their issues are resolved to their satisfaction.**Qualifications:**- High school diploma or equivalent required.- Excellent verbal and written communication skills.- Strong problem-solving abilities and attention to detail.- Ability to work independently and as part of a team.- Basic computer proficiency and ability to learn new systems quickly.- Positive attitude and a passion for helping others.**Benefits & Culture:** We offer a supportive work environment, opportunities for career growth, and a comprehensive benefits package including health insurance, paid time off, and employee wellness programs. We believe in recognizing and rewarding outstanding performance and fostering a culture of respect and inclusion.