Leoforce is the innovative company behind Arya and Ira—the AI-powered recruiting technology that revolutionizes talent discovery and engagement. Arya combines advanced AI and Talent Intelligence to help recruiters find highly compatible candidates, reducing time-to-hire and ensuring success for every role.

At Leoforce, we are passionate about empowering recruiters and job seekers with responsible AI that delivers unbiased, data-driven results. We believe in fostering a workplace built on respect, integrity, and the freedom to innovate.

Why Join Us?

- Career Growth: Opportunities for professional and personal advancement in a rapidly evolving industry.

- Cutting-Edge Technology: Be part of a team working on revolutionary AI solutions that redefine talent acquisition.

- Collaborative Environment: A culture that values diversity, creativity, and high performance.

- Employee Empowerment: Freedom to innovate and make a difference while being supported by a team that values respect and integrity.

Position Overview:

As an Implementation Analyst, you will play a key role in ensuring the successful onboarding and integration of our AI-driven recruiting solutions for clients. You will collaborate with cross-functional teams and clients to understand requirements, configure solutions, and provide ongoing support to maximize client satisfaction and product adoption.

Key Responsibilities:

- Lead and manage the end-to-end implementation process for new clients, ensuring timely and successful delivery.

- Gather and analyze client requirements to tailor solutions that meet business needs.

- Configure and customize software platforms based on client specifications.

- Provide training and support to clients during and after implementation.

- Troubleshoot issues and coordinate with technical teams to resolve challenges.

- Document processes, client feedback, and best practices for continuous improvement.

- Build strong relationships with clients to ensure high levels of satisfaction and retention.

Qualifications:

- Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience).

- Strong analytical, problem-solving, and communication skills.

- Ability to manage multiple projects and priorities in a fast-paced environment.

- Experience with software implementation, client onboarding, or technical support is a plus.

- Proficiency in MS Office Suite; familiarity with CRM or project management tools is advantageous.

- Detail-oriented, proactive, and customer-focused mindset.

Compensation:

- Competitive salary (estimated range: $70,000 – $105,000 per year, depending on experience)

- Performance-based bonuses and additional benefits

Location: New York City, NY, USA