Knowledge Management Sr Manager
Commercial Metals
US
Remote
21 days ago
Job Description
Job Title : Knowledge Management Sr Manager Location : Remote (must support Pacific Time stakeholders) Duration : 12 Months (Possibility of extension depending upon business requirements and performance) Top 3 Must Have Skill Sets: 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc. Strong stakeholder engagement, communication, product management, and human centered design skills Ideally experience within a pharma R&D context Curious, adaptable, collaborative, self-motivated, organized, and eager to learn Comfortable working in a fast-paced, ambiguous environment Jo Description: The ideal candidate is a senior-level Digital Product Manager with strong knowledge management experience, capable of owning and evolving enterprise knowledge platforms within a regulated R&D environment. This individual will act as the product owner for SharePoint-based knowledge repositories supporting clinical trial transformation initiatives, balancing strategic product vision with hands-on execution. The role requires someone who can independently drive product roadmaps, gather and translate business requirements, partner effectively with technology teams, and apply human-centered design principles. Experience with content management systems, metadata, workflows, and stakeholder engagement is essential. Pharma, R&D, or clinical trial experience is strongly preferred but may be learned by candidates who are otherwise strong in digital product management and knowledge management. This is not a project manager role; candidates must demonstrate direct product ownership and delivery experience. The Role: As a KM Digital Product Manager, you’ll support the strategy, development, and optimization of digital products that help R&D teams connect to knowledge. This role owns day-to-day product execution and partners closely with SMEs, technology teams, and business stakeholders to turn business needs into intuitive, scalable knowledge solutions. Role Overview: This role functions as a Digital Product Manager within a Knowledge Management function. Key initiative: Owning and evolving a Knowledge Hub/central repository (SharePoint-based) supporting the ACT FAST clinical trial transformation program. Core responsibilities: Act as Product Owner for knowledge platforms and repositories Own product vision, roadmap, and backlog Translate business needs into functional requirements Work closely with technology teams to: Gather requirements Guide development Validate enhancements Support testing and deployment Balance strategic thinking with hands-on execution Wear multiple hats: Product Manager Business Analyst Knowledge Management lead Key Skills: Candidates ideally bring strength in at least 2 of the 3 areas below: Digital Product Management (Non-negotiable) Product ownership Backlog prioritization Stakeholder engagement Human-centered design mindset Ability to bridge business + technology Knowledge Management Content management systems Document repositories Metadata, taxonomy, workflows SharePoint experience strongly preferred Pharma/R&D/Clinical Trial Experience Understanding of clinical trials and R&D workflows is helpful Can be learned if the candidate is strong in product + KM Non-Negotiables: Hands-on digital product management experience Ability to operate independently with minimal oversight Strong strategic thinking + execution Comfortable owning ambiguity Strong stakeholder communication (business + tech) Can translate complex ideas into business value Soft Skills & Working Style: Strong stakeholder engagement and influence Able to explain why a product matters Confident working between: Business users Technology teams Does not need to code, but must speak fluently with technical teams Education & Experience: Bachelor’s degree required ~8+ years exp (or 6 with Master’s) Responsibilities include: Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution User and stakeholder engagement: user experience research that translates into actionable product features and UI design Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc. Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance AI integration: partner to pilot and operationalize AI features into KM products and workflows Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement. All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc. Who you are: 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc. Strong stakeholder engagement, communication, product management, and human centered design skills Ideally experience within a pharma R&D context Curious, adaptable, collaborative, self-motivated, organized, and eager to learn Comfortable working in a fast-paced, ambiguous environment Red Flags: Not looking for a generic project manager. This is for a digital product (not project) manager in the Knowledge Management field. Not a Fit If: Pure Project Manager Status-only PMO profile Business-process-only candidate with no product ownership Highly technical developer with no product mindset Interview Process: Planning to do 1, maybe 2 virtual interviews. Available to start interviewing immediately. Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 75.00/hr.