Summary: Responsible for resolving issues and follow-up on purchase orders, and resolve allocated grief issues. Exercises independent judgment with direction from supervisor. Education/Experience: Entry level to 3 years general business education or equivalent on-the-job training - preferred. Previous related experience required. Skills and Competencies: Knowledge of various purchasing and accounting systems, receiving report processing, and shipping regulations. Major Job Duties and Responsibilities: Resolving all grief issues. Determining necessary action needed to successfully correct the problem. Making numerous contacts by phone, fax or email, to all parties involved in order to enter shipments and final receipts. Following up on orders not received per customer request. Communicating with customer regarding status of order. Performing order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc. Analyzing and confirming the correctness of customer orders. Performing the setup of new supplier and customer information. Analyzing sources, verifying, and processing orders. Serving as a specialist within the group and providing interpretation and problem solving advice to others inside and outside of the department. *CompuCom supports Employment Equity and Diversity* Enable Skills-Based Hiring No Will expenses be required for this position? NoAsset Required If asset is needed, complete User ID field, then submit asset request via iProcurement. Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 18.00/hr.