Title-IT Support Lead - II Location - Foster City, CA 94404 Duration: 6 months with possibility of extension Key Responsibilities: 1. Testing Coordination & Execution o Develop and maintain test plans, test cases, and scripts for eProcurement functionalities. o Coordinate and execute functional, integration, and user acceptance testing (UAT). o Validate catalog setup, pricing accuracy, and supplier onboarding workflows. 2. Defect Management o Identify, document, and track defects using appropriate tools. o Work with IT and vendors to resolve issues and retest fixes promptly. 3. Process Documentation & Reporting o Maintain detailed documentation of testing processes and outcomes. o Provide regular status updates and test results to stakeholders. 4. Collaboration & Communication o Act as a liaison between Procurement, IT, and other relevant teams during testing phases. o Communicate changes in templates, onboarding processes, and testing protocols. 5. Continuous Improvement o Recommend enhancements to testing methodologies and catalog management processes. o Ensure compliance with best practices and quality assurance standards. Required Competencies & Skills: · Technical Skills: o Strong understanding of eProcurement platforms and catalog management. § Including platforms like SAP S4, Ariba, OpenText VIM, etc. o Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). o Familiarity with testing tools and defect tracking systems. · Analytical & Problem-Solving: o Ability to identify issues, analyze root causes, and propose solutions. o Detail-oriented with a focus on data accuracy and process integrity. · Project Management: o Ability to manage multiple priorities and meet deadlines. o Knowledge of project management principles and best practices. · Communication & Collaboration: o Strong interpersonal skills to work effectively with cross-functional teams. o Clear and concise written and verbal communication. Interpersonal Competencies: · Communicate effectively and build relationships with representatives of inter-related organizations · Excellent written and oral communication skills · Acute attention to detail and an analytical acumen · Strong interpersonal and customer service skills Education: B.S. / B.A. degree in Business (or other related degree programs) Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 48.00/hr.