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Marketing Manager
Citizens Financial Group
Chicago, Illinois

3 months ago

Job Description

Job Title Synonyms

Job Description

Job Summary:

The Marketing Manager in the finance industry is responsible for developing and executing marketing strategies to promote financial products and services, increase brand awareness, and drive business growth. This role involves market research, campaign planning, digital marketing, and collaboration with sales and product teams to achieve measurable results.

Key Responsibilities:

Marketing Strategy & Planning

  • Develop and implement marketing strategies for financial products such as banking services, investment products, loans, insurance, or fintech solutions.
  • Conduct market research to identify trends, customer needs, and competitor activities.
  • Define target segments and tailor campaigns to meet client expectations.

Campaign Management

  • Plan, execute, and monitor multi-channel marketing campaigns (digital, print, events, and social media).
  • Collaborate with creative and content teams to develop promotional materials and messaging.
  • Track and optimize campaign performance using analytics and KPIs.

Brand Management & Communication

  • Maintain and enhance the brand image and corporate identity across all channels.
  • Ensure marketing communication complies with regulatory and financial industry guidelines.
  • Develop content for newsletters, blogs, social media, and financial reports.

Collaboration & Stakeholder Management

  • Work closely with Sales, Product, Compliance, and Customer Experience teams to align marketing initiatives with business objectives.
  • Support product launches and promotional events for new financial offerings.
  • Coordinate with external agencies, media, and vendors as needed.

Analysis & Reporting

  • Measure marketing effectiveness through ROI, lead generation, and campaign performance metrics.
  • Prepare reports for senior management and recommend strategies for improvement.
  • Monitor industry trends, customer behavior, and emerging marketing tools.

Qualifications & Skills:

  • Education: Bachelor’s degree in Marketing, Business Administration, Finance, or related field. MBA preferred.
  • Experience: 5–10 years in marketing within the finance, banking, insurance, or fintech sectors, with at least 2 years in a managerial role.
  • Technical Skills:
  • Digital marketing tools (SEO, SEM, social media, email marketing, analytics).
  • Marketing automation platforms (HubSpot, Salesforce Marketing Cloud, Marketo).
  • Strong analytical skills for campaign tracking and market analysis.
  • Soft Skills:
  • Excellent communication, leadership, and team management abilities.
  • Strategic thinking and problem-solving skills.
  • Creativity and attention to detail.


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