Operations Manager
UPS
Kansas City, Missouri
3 months ago
Job Description
Job Summary
The Operations Manager oversees transportation and warehouse operations to ensure efficient execution, cost control, safety compliance, and high service levels across logistics functions.
Key Responsibilities
- Manage daily transportation and warehouse operations
- Supervise managers, supervisors, and operational teams
- Monitor KPIs related to delivery performance, cost, and productivity
- Ensure compliance with safety, labor, and transportation regulations
- Identify process improvements to increase efficiency
- Coordinate cross-functionally with fleet, warehouse, and planning teams
- Prepare operational reports and support leadership decisions
Qualifications
- Bachelor’s degree in Logistics, Supply Chain, or related field preferred
- 6–10 years of operations or logistics management experience
- Proven leadership and multi-site or multi-function management experience
- Strong understanding of transportation and warehouse operations
- Experience with TMS, WMS, or ERP systems