"Job Role: DevOps Engineer About: We are a global team of engineers responsible for supporting tools and services developers use every day to create and deploy applications to production environments. We pride ourselves in helping thousands of engineers overcome obstacles along the developer journey and in this role you'll have the opportunity to work closely with SMEs to contribute to and expand your knowledge around container orchestration systems such as Kubernetes, AWS, CI/CD and many other tooling and systems developer use to get their job done.Job Description: Demonstrate good analytical and diagnostics skillsCustomer acumen such as being able to communicate swiftly and effectively with customers directly via chat, video and ticketsEmbrace collaboration with othersWritten skills such as being comfortable contributing to documentationRequirements: Strong experience in debugging, problem solving, and diagnosing issues across multiple applications stacks running in AWS.General knowledge of the development lifecycle from build to deploy and the tooling involvedBe at ease working with a variety of log data coming from different sourcesAbility to contribute to and write documentation.Process thinking - Experience working off Runbooks and contribute with process stepsExperience working in a tier-1 / tier-2 support. Ability to train more junior support engineersStrong knowledge/understanding of Kubernetes and ability to troubleshoot Kubernetes deployment issues.Understanding of AWS: IAM, S3, SQS/SNS, EKS, ECSDebugging, problem solving, and diagnosing issues across multiple applications stacks running in AWSGeneral understanding of development environments around CI/CDResponsibilities: Work alongside other engineers on the team to elevate technology and consistently apply best practices. Create Continuous Integration / Continuous Deployment pipelines for streamlining build, testing, and deployment processes.Design and execute static testing, deployment, and integration testing pipelines automatically and efficiently for multiple inter-dependent projects. Analyze, design, and develop tests and test-automation suites. Provide ongoing maintenance, support and enhancements in existing systems and platforms."