Senior AI/ML Engineer (Production Systems)

Department: Trust & Safety / Engineering
Location: Hybrid / Remote
Reporting To: Director of Engineering

About the Role

We are seeking a highly skilled Senior AI/ML Engineer with a strong background in financial services to design, build, and operate end-to-end machine learning systems. In this role, you will architect real-time fraud detection pipelines and automated dispute resolution platforms. You will be responsible for tasks ranging from fine-tuning Large Language Models (LLMs) and building Named Entity Recognition (NER) pipelines to model serving, workflow orchestration, and production database architecture.

Key Responsibilities

• Deploy and scale self-hosted LLMs using vLLM for high throughput and low latency.
• Build governance layers for multi-model routing, PII guardrails, and regulatory audit logging using frameworks such as LiteLLM.
• Architect and maintain real-time fraud detection pipelines and automated dispute resolution platforms.
• Fine-tune and optimize LLMs and NER pipelines for production use.
• Oversee model serving, workflow orchestration, and production database architecture.
• Collaborate with cross-functional teams to ensure robust, scalable, and compliant ML solutions.
• Monitor, troubleshoot, and optimize production ML systems for performance and reliability.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in AI/ML engineering, preferably within financial services.
• Proven experience deploying and scaling LLMs and building NER pipelines.
• Strong knowledge of vLLM, LiteLLM, and related frameworks.
• Experience with real-time data processing, workflow orchestration, and production database systems.
• Familiarity with regulatory requirements and data privacy best practices.
• Excellent problem-solving, communication, and collaboration skills.

Company Culture & Benefits

We are committed to fostering a collaborative, innovative, and inclusive work environment. Our team values continuous learning, transparency, and a strong sense of ownership. We offer:

• Flexible hybrid/remote work options
• Competitive compensation and benefits
• Opportunities for professional growth and development
• Supportive and diverse team culture
• Comprehensive health and wellness programs