Job Title: Junior Operations AssociateLocation: Remote US Employment Type: Contractor - 40 hrs / week Job OverviewThe Junior Operations Associate will play a key role in ensuring the smooth day-to-day management of our large order dasher network. This includes recruiting, onboarding, and coordinating dashers, as well as optimizing logistics to improve efficiency. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.Key ResponsibilitiesDasher Recruitment & Onboarding:Source, screen, and recruit new dashers to meet business demands.Assist in conducting interviews and onboarding sessions.Ensure all dashers meet standards and compliance requirements.Daily Logistics & Operations Management:Monitor driver schedules, availability, and assignments to optimize efficiency.Address and resolve driver-related issues in a timely manner.Maintain real-time tracking and reporting of driver performance and operational metrics.Coordination & Support:Act as the primary point of contact for dasher inquiries and concerns.Work closely with internal teams to ensure smooth transportation operations.Identify and implement process improvements to enhance dasher logistics.Qualifications & Skills• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field (preferred).• 1-2 years of experience in operations, logistics, transportation, or driver management (internships included).• Strong communication and problem-solving skills.• Ability to work in a fast-paced, high-pressure environment.• Proficiency in Microsoft Office, Google Workspace, and operations management tools.• Excellent organizational skills and attention to detail.
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $7.25/hr - $80.00/hr.