JOB ID: 488840 TITLE: Technical Writer LOCATION: Carson City, NV, USA SKILLS: Design, SmartSheet, Technical Writing, Training ================================================================================ DESCRIPTION: === JOB DETAILS === Date Posted: 09/19/2025 Hiring Organization: Rose International Position Number: 488840 Industry: Government/Staffing Job Title: Technical Writer Job Location: Carson City, NV, USA, 89701 Work Model: Hybrid Work Model Details: 2 days onsite, 3 days remote Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 23 Min Hourly Rate($): 38.00 Max Hourly Rate($): 42.00 Must Have Skills/Attributes: Design, SmartSheet, Technical Writing, Training Experience Desired: Instructional Design (3+ yrs); Instructional design software and learning management systems (3+ yrs) Required Minimum Education: Associate’s Degree Preferred Education: Bachelor’s Degree === JOB DESCRIPTION === Required Education: • Associate degree in instructional design, training, education, communications, or a related field. Preferred Education: • Bachelor’s degree in instructional design, training, education, communications, or a related field. Required Experience: • Strong instructional design skills with experience creating eLearning, instructor-led training, blended learning programs, and certification programs. • Proven ability to design and deliver high-quality content quickly, adapting to shifting timelines and priorities. • Proficiency in instructional design software and learning management systems (e.g., Adobe Captivate, Articulate, Adobe Learning Manager, Cornerstone, or similar) and the ability to quickly learn new or related platforms. • Experience with knowledge base systems and collaboration tools (e.g., Zendesk, SharePoint, Confluence, Smartsheets, Microsoft Teams, or similar). • Strong skills in Microsoft Office Suite (Word, PowerPoint, Excel) or equivalent productivity tools. • Ability to write clearly and concisely, simplifying complex topics into engaging, learner-friendly content. • Strong visual design sense and experience creating polished, professional learning materials. • Knowledge of adult learning principles and best practices in instructional design. • Comfortable working with both digital and print training deliverables. • Excellent collaboration and communication skills to partner effectively with subject matter experts, election officials, and project team members. • Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and keep pace in a fast-moving environment. • Flexibility and creativity in problem-solving, with an eye for continuous improvement. Preferred Experience: • Minimum of 3–5 years of instructional design or related experience preferred (equivalent combinations of training, education, and experience will be considered). • Previous experience working in elections, government, public administration, or other compliance-driven environments. • Instructional design certifications (e.g., ATD, CPLP, Kirkpatrick, etc.). • Experience with video editing, graphic design, or multimedia production to enhance learning content. • Familiarity with accessibility standards (e.g., WCAG) and designing for ADA compliance. • Knowledge of project management tools or methodologies (Agile, Kanban, Jira, MS Project). • Experience using data or learner feedback to evaluate and improve training effectiveness. Key Responsibilities: • Design, develop, and maintain engaging training materials in multiple formats (eLearning, facilitator/learner guides, PowerPoints, videos, microlearning, handouts, and job aids). • Balance speed with quality, producing professional, polished content by defined deadlines while maintaining accuracy and instructional integrity. • Collaborate with subject matter experts to ensure training content is accurate, relevant, and easy to apply. • Translate complex election processes, regulations, and laws into clear, accessible, and engaging learning experiences for diverse audiences. • Support both in-person and virtual training delivery using Microsoft Teams and other tools. • Continuously evaluate training effectiveness and recommend improvements based on feedback and results. • Manage multiple projects and deadlines while maintaining attention to detail and quality. • Contribute to the ongoing development of the training program and help shape new approaches to statewide learning initiatives. Job Summary The Instructional Designer role focuses on designing, developing, and delivering engaging training content. You will create digital and print learning experiences that make complex administration processes accessible, accurate, and easy to follow. You will translate federal and state laws, regulations, and procedures into clear, interactive training resources. Deliverables include eLearning modules, facilitator and learner guides, job aids, microlearning, handouts, PowerPoint presentations, video scripts, and knowledge base articles. This role blends creativity with technical expertise. You’ll use Adobe Captivate and Adobe Learning Manager to create eLearning, Zendesk to build and organize knowledge base content, and Microsoft Office, SharePoint, and Smartsheets to develop content and manage resources. You’ll work closely with subject matter experts to ensure materials are consistent, user-friendly, and scalable. This position plays a critical role in supporting the transparency, accuracy, and efficiency through high-quality training and knowledge resources. The ideal candidate brings strong instructional design skills, attention to detail, and the ability to create learning that supports both new and veteran officials.