JOB ID: 488829 TITLE: Business Analyst LOCATION: Carson City, NV, USA SKILLS: Communications, Demonstrations, Implementation, Product Owner, SME ================================================================================ DESCRIPTION: === JOB SUMMARY === Salary: $57.0 - $62.0 Hourly Employment Type: TEMPORARY Date Posted: 2025-09-19 === JOB DESCRIPTION === Required Education:• Bachelor’s degree, first degree, or equivalent experience in Technical Communications.Required Skills:• 6-8 years overall experience with a minimum 2 years in business process analysis, software development and/or testing.• Ability to resolve problems with minimal management assistance; escalates appropriately.• Flexibility to adapt to changing priorities. Moves quickly to address unexpected problems or opportunities.• Highly skilled at writing procedures and building functional diagram flows (IT utilizes the Functional Actor methodology, experience in this area is preferred).• Test Case development, clearly defined and easy to follow.• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.• Ability to straddle the IT and business domains and communicate (or broker communications) between each side.• Drive the creation of process models (primarily conceptual/logical level models).• Identify and articulate the need for change in how organizations work and assist with the facilitation of that change.• Demonstrated capacity for self-directed learning is required. Able to be flexible and adapt to change.• Communicates clearly in English, both verbally and in writing, with project team members and stakeholders• Excellent written and verbal skills.• Demonstrated can-do attitude.• Strong attention to detail.Position Overview/Responsibilities:• Create technical documents• Explain complex information in a clear and concise manner in support of requirements gathering and the various phases of development and testing as related to the successful implementation for our project efforts.• Primarily involved with writing test cases for the new business licensing system, executing test cases for UAT, and working with the SME’s to validate and manage the UAT process for the new system.• Participate in program meetings, as required for successful completion of the responsibilities outlined below.• Work cohesively, communicate, and coordinate with other program stakeholders for the successful implementation of the portfolio initiatives and completion of the duties outlined below.• Work across all levels of an organization and may be involved in everything from supporting the facilitation of strategy definition, supporting discussions regarding enterprise architecture, assisting with the definition of the goals and requirements for projects, and supporting continuous improvement in its technology and processes.The selected resources will be comfortable performing the following duties:• Enable an environment where collaboration is effective and focused on delivering impactful business results.• Work closely with both technical team members and client stakeholders or varying levels to serve as a “trusted advisor” and can be a key-point of contact for stakeholders to ensure success.• Interface between the software vendor(s), Client Team and external teams.• Interface with the Product Owner team(s) to manage and prioritize their product backlogs of bugs and enhancements.• Establishment of product Enhancement requests following established procedures including coordinating SMEs and Product Owners, elicitation of requirements, submission of tickets to the vendor or TFS/DevOps tool (depending on the system platform), engagement w/vendor on analysis, acceptance signoff and then placement onto the product backlog for future prioritization and grooming.• Ability to perform Operational Needs assessments to help us get from our current state to our desired state, as it pertains to the key result of improving the user experience across the Online Business Licensing Management services. The assessment should be easily understood by an audience from any level of the business and provide strengths and identify areas for improvement.• Coordinate UAT once the Release Manager has notified the BPA that the bugs/enhancements are ready for testing.• Demonstrate the updated fixes to the Product Owner or their designated representative to obtain Approval to move the code to Production, once UAT has been successfully performed. Any additional requests identified during the testing/approval process shall be logged as new PBI items.• Release Note development – Use the list of items (TFS Tickets Bugs/Enhancements) delivered from our vendors or IT team and create Release notes for our stakeholders (Business Teams, IT and Executive Leadership).• When new functionality is introduced that updates the User Interface (screen changes or process changes), create videos using MS Teams/Stream to demonstrate the new functionality in action.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**