JOB ID: 488785 TITLE: HR Program Specialist LOCATION: Atlanta, GA, USA SKILLS: Case Management, Employee Relations, Human Resources, Operations Support, Retention ================================================================================ DESCRIPTION: === JOB SUMMARY === Salary: $24.0 - $26.0 Hourly Employment Type: TEMPORARY Date Posted: 2025-09-19 === JOB DESCRIPTION === Responsibilities:• Responsible for the daily operational functions of the HR Records & Retention team• This role is responsible for the management of HR records inquiries initiated by Leadership, Employees, Legal and Retirees in partnership with our vendor Conduent• This role helps to deliver HR’s execution of the client Record Retention policy to properly store records using ODM/DORS, inform, educate, and inspire proper record retention policies across the client eco-system• Partners with HR Leaders and Cross-Divisional Leaders, Legal, and SMEs to successfully?fulfill record requests, resolve questions/concerns in a timely and expeditious manner• Provide execution support to ad-hoc requests for special projects and urgent updates/changes to our business• Primary Duties/Responsibilities: Actively work with the ServiceNow technology platform as the case management tool used to receive and respond to record requests, employee questions and issues/escalations daily.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**