Job Description
JOB ID: 488781 TITLE: Senior Data Center Technician-Day Shift LOCATION: Ashburn, VA, USA SKILLS: Data Center, Troubleshooting ================================================================================ DESCRIPTION: === JOB SUMMARY === Salary: $36.96 - $50.6 Hourly Employment Type: TEMPORARY Date Posted: 2025-09-18 === JOB DESCRIPTION === Basic Qualifications• 6+ years in a Data Center Engineering Role• 6+ years Linux troubleshooting experience.• 6+ years server hardware troubleshooting experience.Preferred Qualifications:• Experience with hardware break/fix activities in a data center environment.• Certifications such as CompTIA Server+, CompTIA Linux+, or similar.• Experience with automation and scripting (e.g., Python, Bash).• Familiarity with networking protocols and equipment (e.g., switches, routers).• Experience with ticketing systems like Jira.Suggested Skills:• Strong verbal and written communication skills.• Excellent problem-solving and analytical skills.• Ability to work independently and as part of a team.• Attention to detail and strong organizational skills.• Proactive attitude and ability to manage multiple tasks simultaneously.• Ability to quickly adapt to new technologies and processes.Primary Responsibilities will include:• Perform advanced diagnostic and troubleshooting of servers and network devices that are escalated from L1 and L2 technicians. Escalating complex issues to the hardware manufacturers and client engineers as necessary.• Troubleshoot advanced Linux OS level issues on all servers.• Assist client engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly (stragglers).• Troubleshooting and resolution of all network connectivity issues at the physical layer.• Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth.• Consistent engagement with the Jira ticket queue to ensure tickets are processed correctly by associate data center technicians and data center technicians.Secondary Responsibilities will include, but not limited to:• Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up.• Ensure client's data center house rules are being followed and immediately report any concerns to leadership.• ?Ensure the cleanliness of data centers to promote operational efficiency, safety, and reliability by addressing trash, equipment storage, cable management, labeling, walkways, and dust control proactively.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**