Position Title: Enrollment/Billing Senior Representative Work Location: remote Assignment Duration: 5 months Work Schedule: After Training, hours would be Monday - Friday, 10:00am - 7:00pm EST. Work Arrangement: 100% Remote Position Summary: Manage a portfolio of B2B customer accounts to ensure timely collection of receivables. Background & Context: Candidates can be located in any US time zone as long as they can commit to the EST hours for the position. Key Responsibilities: • Manage a portfolio of B2B customer accounts to ensure timely collection of receivables • Proactively contact business clients via phone, email, and customer portals to resolve past-due balances • Research and resolve payment discrepancies, short-pays, and disputes in coordination with internal teams (Sales, Customer Service, Billing, Cash, et..) • Monitor aging reports and prioritize collection efforts based on risk, balance, and payment trends • Maintain accurate collection notes, status updates, and documentation in the ERP system • Escalate high-risk accounts or unresolved issues to leadership in a timely manner • Contribute to continuous process improvement initiatives for the collections workflow • Schedule and lead customer-facing WebEx meetings to review aging, payment trends, and open issues • Send out account statements in Excel format on a regular basis and support customer inquiries related to those statements Qualification & Experience: • 2-4 years of experience in B2B collections or accounts receivable; industry experience ins specialty distribution, healthcare or pharmaceuticals strongly preferred • Proficient in Microsoft Excel, including preparing and formatting customer-facing statements (VLOOKUPs, pivots tables a plus) • Excellent communication and negotiation skills, with professional and customer-focused demeanor • Comfortable leading virtual meetings with customer and internal teams • Working knowledge of SAP • Ability to work independently, manage multiple priorities, and meet deadlines • High attention to detail and problem-solving skills • Required: High School Diploma or equivalent • Preferred: Associates Degree in related field ? Mobile-Optimized JD Summary 100% Remote B2B Collections role. Must have 2–4 yrs AR experience, strong Excel (VLOOKUP/Pivots), and SAP knowledge. EST hours required. Lead client calls, manage aging reports, resolve disputes. Healthcare/pharma exp preferred. Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.41/hr.