Guest Service Agent
NewPort
Newport, Rhode Island
6 days ago
Job Description
Guest Service AgentHireClixNewport, RI______________________________________HireClix is looking for a Guest Service Agent to join the team.Nestled on 40 acres overlooking the southwestern corner of Narragansett Bay, HireClix – is a coastal haven where guests come to relax and rejuvenate against a spectacular New England backdrop, a location that is second to none. The property features guest rooms that are perched on the sand dunes of our private beach, a banquet facility, and two restaurants featuring the talents of the culinary team. HireClix is proud to be part of the HireClix!About the Position: In the Guest Service Agent role, you represent the primary point of contact for our guests and handle all stages of a guest's stay from arrival to departure. Full-time and part-time positions available!About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally. You are an aspiring hospitality professional who is ambitious, eager to learn and understands the value of working in a team-based environment.Essential Duties:Checking in and checking out guestsMaking, modifying, and cancelling room reservationsMaking room, spa, dining reservations and assisting with arranging any other activities the guests would enjoyAnswering phones and directing calls to appropriate personnelProviding information about rooms, rates, and amenitiesAssisting guests with any special requests or needsCompensation and Benefits:Competitive compensation $20-$22/HourRI/MA Sick LeaveFinancial & Employee Ownership:Generous Company 401k matchEmployee Ownership OpportunitiesEmployee Perks:35% discount when dining in our locations (including food and beveragesEmployee Assistance Program (EAP)Employee Discount ProgramsTenure ProgramReferral Bonus ProgramHoliday Appreciation Bonus*Depending on your annual hours worked, you may also be eligible for:Health & Wellness:MedicalDentalVisionFlexible and Dependent Care spending account optionsHealth Reimbursement Account (HRA)Voluntary Benefits:Telemedicine accessWholesaler Club Reimbursement ProgramVacation paid time offABOUT HireClix: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you'll not just be an employee — you'll be eligible to become an owner in the company. Really, there's no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.QualificationsQualifications:College degree is preferred. Previous hospitality experience is a plus, but we are willing to train the right person.Experience in a luxury setting is desired.Must show proof of eligibility to work in the United States. We are not able to sponsor visas for this role.Must have flexible schedule to work during days, nights, weekends, and some holidays as needed.Skills & Abilities:Strong interpersonal and communication skillsProfessional and organizedBe collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships